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USC Viterbi School of Engineering

Document Support Center

DEN Homework Procedures
NOTE: It is important for teaching assistants (TAs) and graders to regularly check your course box in OHE 142 for homework from DEN students.
We are happy to give tours of DEN facilities to your support staff to ensure the smooth operation of your course. Your TAs and graders can contact denadmin@usc.edu with your teaching assistant names, student ID number, and courses to set up an introduction to DEN services.

Incoming Homework:

  1. Homework from remote students is emailed or faxed to the Document Center.
  2. Homework is processed within 24 hours of a business week. Professors will find processed homework in their mailboxes.

Homework is received in OHE 142 via fax, email and occasionally USPS. Homework is logged in and placed in your course box. The homework is date-stamped on the day it is received.

If you prefer homework to be forwarded via email to you, your TA or your grader, please contact us at dennotes@usc.edu.


Returning Graded Homework:

  1. Homework from remote students is emailed or faxed to the Document Center.
  2. Homework is processed within 24 hours of a business week. Professors will find processed homework in their mailboxes.
  3. Turn in graded homework to the Inbox (located in 142) with the attached yellow form, regarding instructions for Doc Support.
  4. Graded homework is usually returned to students within 72 hours of a business week, depending on workload.

If you have any questions about homework, call the DEN Document Support Center at (213) 740-9356. If you have other administrative questions for DEN, please call Neil Teixeira, Document Center Manager at (213) 740-0122 or teixeira@usc.edu.

 
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